A little help, when you need it.

Check that the email address is correct, then check Spam or Junk. Use the latest code you requested. If the app shows a sending or rate-limit error, follow that message instead of repeatedly requesting codes.

Each account has its own saved space. Check that you used the same email address. Device-only information is separate and is not automatically assigned to an account. Don’t delete the app or clear its storage while troubleshooting missing local information.

No. A search can miss an affected product or variant. Compare model, lot and date information with the official recall notice. Follow the issuing agency and manufacturer’s instructions.

Anyone who has the link can open the selected snapshot until it expires or you revoke it. Share only the details the caregiver needs. Editing your saved guide does not automatically update a previously shared snapshot. Copies and screenshots cannot be recalled.

Open sharing management for the guide and revoke the link. Revocation stops future access through that link. It cannot remove information someone has already copied.

Open Account in the app and select Delete account permanently. You’ll confirm the request with a fresh email code. Read what deletion removes and retains.